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天津“健康码”40问40答|40 facts to know about Tianjin's &

来源:互联网 发布时间:2020-03-19 15:44

自2月29日开始,天津在全市推广“健康码”,作为市民的随身数字通行证和服务小助手。“健康码”功能多多,如绿码可作为通行凭证,方便了疫情防控与市民出行复工。

Since February 29, Tianjin Municipality has launched the Health QR Code as a digital pass for residents in the city. With many functions, the QR code facilitates epidemic prevention and control and helps residents resume work and travel in an orderly manner.

What is the role of the Health QR Code and how should we use it? Here are the answers.

“健康码”是为天津市民工作、生活、经营等行为提供服务的数字通行证。在疫情防控期间,赋予防控健康等相关信息。今后还会联合“津心办”等平台赋予更多公共服务功能,成为市民(企业)的随身服务小助手。

The Health QR Code is a digital pass that facilitates local people's work, life and business during the novel coronavirus epidemic. It will be associated with the Jinxinban App, a public service and government affairs platform of the Tianjin Municipal Government, to provide more public services for residents and enterprises.

“健康码”上线后,疫情期间,可通过绿、橙、红三色的动态管理,对每位市民在疫情防控期间状态作出判断,亮码出入居住小区、办公地点、餐饮等场合,方便广大市民工作、生活、出行需要。

The QR code system assigns users one of three colored QR codes — green,orangeor red. Residents need to show the code when going in and out of their residential communities, offices, and restaurants, to facilitate fulfillment of their work, life and travel needs.

为各区和社区、企业、大型超市、农贸市场等的人员管控工作提供数据支撑,防控工作人员可以通过“津心办”APP或“津心办”支付宝小程序查验用户出示的健康码,获取状态信息,便于开展防控措施。

The code provides data support for personnel control in districts and communities, enterprises, large supermarkets, and farmers' markets. Anti-epidemic staff can check the code presented by users through the Jinxinban application or Jinxinban Alipay mini-program to obtain individuals' status information to facilitate prevention measures.

依托来自于国家和各部门、各区汇聚的数据,经过防控规则和数据建模,分析评估后,测算出绿色、橙色、红色三种风险状态。

Relying on the data gathered from the country and various departments and districts, after analysis and evaluation based on prevention and control rules and data modeling, risks are measured by three colored codes — green,orangeandred.

“绿码”人员体温检测正常可出行和复工;“橙码”人员严格落实居家医学观察要求,自觉接受社区管理;“红码”人员由相关机构和社区严格管控。

The green codemeans the holder's body temperature is normal and thus is allowed to travel freely and resume work.The orange codeholders are requested to stay at home for medical observation and accept community management.The red codeholders are strictly controlled by relevant institutions and communities.

会的。“健康码”颜色的判断是根据用户当前状态,通过用户相关数据分析评估后得出,显示最新健康风险状态。

Yes. The code color is based on the current status of the user, and it is obtained through analysis and evaluation of user-related data to display the latest health risk status.

“健康码”的设计架构依托“津心办”一网通办平台,运行于天津市政务云,数据存储在自主可控的云平台,安全体系比较强,数据安全更有保障。

The design structure of the Health QR Code relies on the Jinxinban application and the QR code is run on the Tianjin municipal government affairs cloud. The data is stored on an autonomous and controllable cloud platform with a strong security system to ensure the safety of data.

If someone uses a screenshot of a green QR code, how can its authenticity be checked?

If a person's health condition changes, does he or she need to apply again for the Health QR Code?

“健康码”是根据个人申报信息和权威部门提供的防疫相关信息判定生成,动态更新。当个人健康情况发生变化时,需要您重新更新个人申报信息,确保您的“健康码”状态准确。

The Health QR Code is determined and updated dynamically based on the information individual files and the epidemic prevention related information provided by the authority. When personal health conditions change, one needs to update his or her information to ensure that the QR code status is accurate.

Will the Health QR Code be used after the epidemic? Will there be other features developed?

会沿用下去,目前,“健康码”是为天津市民工作、生活、经营等行为提供服务的数字通行证,赋予防控健康等相关信息。今后还会联合“津心办”叠加更多数据和便民应用服务,赋予健康安全等更多公共服务功能,成为市民(企业)的随身服务小助手。

The Health QR Code will continue to be used. Currently, the Health QR Code is a digital traffic permit that provides convenience services for Tianjin citizens to work, live and do business. It will be associated with the Jinxinban platform to offer more information and services to ensure local residents' health and safety, and offer public services for residents and enterprises.

(1)在各大应用市场搜索或扫码下载“津心办”APP,登录完成用户注册后,进入“健康码”;

search Jinxinban in major APP stores or scan the code to download the application, log in to complete the user registration, and find the Health QR Code page;

(2)在各大应用市场搜索或扫码下载“支付宝”APP,登录后搜索“津心办”小程序,实名认证后,进入“健康码”。按照提示填写健康信息,核对并确认无误后提交,自动生成“健康码”。

search Alipay in major APP stores or scan the code to download the application; search for the Jinxinban mini-program after login, and find the Health QR Code page after real-name authentication. Follow the prompts to fill in the health information, check and confirm the submission, and then a Health QR Code will be generated automatically.

在提交“健康码”所填信息时,提示所选地区与目前定位不一致,会影响“健康码”结果吗?

When submitting the application for a Health QR Code, and a prompt says that the selected area is inconsistent with the current location, will that affect the color of the QR Code?

如您如实填写信息,不会影响“健康码”结果。提示弹出可能因为您手机定位地址与选择的当前所在地区距离较远,请您如实填报,正常提交信息即可。

If you fill in the true information, it will not affect the color of the Health QR Code. The prompt may pop up because your mobile phone's location is far from the current area you choose. Please fill in the form and submit the information normally.

There will be no difference. The Health QR Code can be used on different platforms.

若“健康码”显示与市民实际情况不符,或者对“健康码”的数据准确性有疑议,可通过便民服务热线“88908890”咨询反映,我们会及时会同相关部门完成信息核验,并予以回复。

If the code is inconsistent with the actual situation of a person or if there are doubts about the data's accuracy, one can consult and report the situation through the handy service hotline 8890-8890. The code service team will verify the information with the relevant departments and reply in due course.

What's wrong with getting stuck in getting a Health QR Code or incomplete display of Health QR Code information?

在上下班等用户访问高峰时,可能会出现系统延迟、用户排队等情况,您可以稍后再试。或者您可以尝试从其他入口进入获取“健康码”。

The system may delay or a user queue may occur when user access peaks, such as at commuting times. You can try again later or try to get the Health QR Code from other portals.

Can the Health QR Code of a resident and of his/her family members be shown on the same mobile phone?

完全可以!市民可以按照流程先出示自己的“健康码”,然后在“健康码”页面点击“家人代办”,为配偶、父母、子女代办“健康码”,通过“切换申领人”显示您和您家人的“健康码”。一个人可为三个家人代办“健康码”。

Yes. A resident can first show their own Health QR Code according to the process, and then click Family Members on the QR page to apply for Health QR Code for their spouse, parents, and children, and show the code through switching applicants. A person can apply for the QR code for three family members.

Can both parents apply for a Health QR Code for the same child at the same time?

Yes, they can. Both parents can apply for a Health QR Code for the same child at the same time.

As an elderly person, I don't know how to use the Health QR Code with a feature phone. What should I do?

您可以采用健康码“家人代办”功能,由与您一同出行的家人帮您代办显示,或按原有方式通行。

You can use the Family Members function and ask your family members who travel with you to help get a Health QR Code, or you can pass in the original way.

Is it allowed to take a screenshot of the Health QR Code in advance for fear of a bad network on-site when the code needs to be displayed?

If one obtains a green code out of Tianjin, can he or she use it when it arrives in the city?

可以直接使用。来津人员进津时,按照天津进津相关规定,需通过“津心办”APP或“津心办”支付宝小程序申领“健康码”。申领完成后,来津人员可获得相应颜色的“健康码”,目前可在本市范围内使用。

Yes. When people come to Tianjin, they need to apply for the Health QR Code through the Jinxinban APP or the Jinxinban Alipay mini-program in accordance with the regulations. After completing the application, a person can get the code to use within the city.

If a person has been quarantined for 14 days in other places and has a green code when coming to Tianjin, is re-quarantine required?

No. A person with a green code needs to conduct health monitoring and is allowed to travel and resume work if their body temperature is normal.

“健康码”依据天津市大数据资源平台汇聚的国家及本市公共管理机构数据,经过数据建模,分析评估后,测算出绿色、橙色、红色三种风险状态。

The Health QR Code is generated based on the data gathered from the country and various departments and districts. The risks of three colored codes — green,orangeandredare measured after data modeling, analysis and evaluation.

The community I live in is still using a traffic permit to pass. Will it be able to support Health QR Code for direct passing in the future?

Yes. A person with a green code can enter and leave the community by showing the code if the body temperature is normal.

No. A person with a green code can enter and leave the community by showing the code if the body temperature is normal.

作为服务领域人员(快递员等物流人员,家政员、护理员等服务人员,水、电、气、通讯等公用事业设施维修人员),凭码进入小区方便工作,“健康码”何时能在所有小区铺开?

People providing various services, including couriers, housekeepers, caregivers, and maintenance staff of utilities such as water, electricity, gas, and communications may enter communities for work more conveniently by showing the Health QR Code. When will the Health QR Code be available in all communities?

自2月29日实施“健康码”起,快递员等物流人员,家政员、护理员等服务人员,水、电、气、通讯等公用事业设施维修人员,如能够出示“绿码”,体温测量正常可进出小区。

Since the implementation of the Health QR Code on February 29, couriers, housekeepers, caregivers, and maintenance staff of utilities such as water, electricity, gas, and communications have been allowed to enter communities for work by showing a green code and having a normal body temperature.

Are relatives and friends of residents in a community allowed to pass with a Health QR Code?

可以。自2月29日实施“健康码”起,小区住户的亲友如申领获得“绿码”,体温测量正常后,应允许亮码进入小区探望。此外,进入小区看望父母、子女的人员也参照上述标准。

Yes. Since the implementation of the Health QR Code on February 29, if relatives and friends of residents in a community have obtained the green code, they should be allowed to enter the community if the body temperature is normal. In addition, those who enter a community to visit parents and children are also covered by the above standards.

For reference. Specific measures should be taken in accordance with Tianjin Municipality's prevention and control management regulations.

For reference. Specific measures should be taken in accordance with Tianjin Municipality's prevention and control management regulations.

Is the Health QR Code required to enter supermarkets, shopping malls, banks, and other public places?

For reference. Specific measures should be taken in accordance with Tianjin Municipality's prevention and control management regulations.

有用。拟入津人员通过“津心办”APP或支付宝小程序申领“健康码”后,获得“绿码”人员体温检测正常后可亮码出行。

Yes. A person who intends to come to Tianjin can apply for the Health QR Code through the Jinxinban application or the Alipay mini-program. After obtaining the green code and having normal body temperature at the railway station and the airport, they will be allowed to travel freely by showing the code.

Can the Health QR Code be used as a health certificate when taking public transportation in Tianjin?

Yes. A person with a green code and a normal body temperature can take the bus and subway by showing the code.

在火车站的候车大厅、机场的候机楼,如果想要到站里(候机楼里)商铺消费,需要“健康码”吗?

Is the Health QR Code required to shop at the stores in the waiting halls of the railway station or the terminal building of the airport?

For reference. Specific measures should be taken in accordance with Tianjin Municipality's prevention and control management regulations.

Can the Health QR Code be used as a health certificate to enter a hospital in Tianjin to see a doctor?

A person should enter and leave the medical and health institutions in the original way.

Can the Health QR Code be used as a health certificate for workers to resume work?

可以。务工人员通过“津心办”APP或支付宝小程序申领“健康码”后,获得“绿码”人员体温检测正常后可亮码复工。

Yes. Workers can apply for the Health QR Code through the Jinxinban APP or the Alipay mini-program. After obtaining the green code and having a normal body temperature, they can resume work by showing the code.

What if my company does not recognize the Health QR Code and demands another form of proof?

我市自2月29日施行疫情防控和复工复产“健康码”,“绿码”人员体温检测正常可出行和复工,不需要开证明。

Since February 29, Tianjin Municipality has implemented the Health QR Code for epidemic prevention and control as well as work resumption. A person with a green code can travel and resume work normally without the need for other forms of proof.

目前我们正在积极推进省际风险评估互认机制,正在与北京、河北等其他省市对接,为务工人员返岗、企业复工复产、群众工作生活提供更多便利。

We are actively promoting the inter-provincial risk assessment and mutual recognition mechanism, and are in contact with other provinces and cities such as Beijing and Hebei to provide more convenience for migrant workers, enterprises, and the public to resume work and production.

If a person heads for Beijing or other provinces and cities, is the Tianjin Health QR Code as effective as the local health code?

目前我们正在积极推进省际风险评估互认机制,为务工人员返岗、企业复工复产、群众工作生活提供更多便利。

The inter-provincial risk assessment and mutual recognition mechanism has been carried out to provide more convenience for migrant workers, enterprises, and the public to resume work and production.

外籍人士可通过各大手机应用市场搜索或扫码下载并登录“支付宝”APP,实名认证后,搜索“津心办天津健康码”进行申领。

Yes. Foreigners can search in major APP stores or scan codes to download the Alipay application and log in. After real-name authentication, they can search for Jinxinban to apply for the Health QR Code.

可通过各大手机应用市场搜索或扫码下载并登录“支付宝”APP,实名认证后,搜索“津心办天津健康码”进行申领。

Yes. Hong Kong, Macao and Taiwan compatriots can search in major APP stores or scan code to download the Alipay application and log in. After real-name authentication, they can search for Jinxinban to apply for the Health QR Code.

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